Frequently Asked Questions
Everything you need to know about our high-performance water solutions.
How do I choose the right pump for my home?
Selecting the correct pump depends on your water source, required flow rate, and vertical lift. We recommend checking your household's peak water usage or contacting our support team for a personalized recommendation.
What is the standard shipping time for RPS Water Pumps?
Orders are typically processed within 24-48 hours. Depending on your location, standard ground shipping usually takes between 3 to 7 business days.
Do your water pumps come with a warranty?
Yes, all RPS Water Pumps come with a comprehensive 2-year manufacturer warranty that covers defects in materials and workmanship under normal residential use.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
Are these pumps compatible with solar power systems?
Many of our models are designed for high efficiency and can be integrated into solar-powered setups. Please check the specific product specifications for DC voltage compatibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer financing options through Affirm for larger residential installations.